Question 1

How is Veva Software pricing structured?

Accepted Answer

Each product has its own per-tenant pricing, either flat-monthly or seat-based. We do not run usage-based meters that surprise you at month-end. Partner pricing available.

Question 2

Where is my data hosted?

Accepted Answer

SA-resident hosting by default for products under POPIA / Companies Act / FAIS scope. EU hosting where the workload calls for it. No data moves without written authorisation.

Question 3

How do the products integrate with each other?

Accepted Answer

Shared auth, audit, payments, vault, POPIA. Customers see one login. Cross-product data flow is event-driven (Kafka) — your accountant sees the legal file when the legal team makes it visible.

Question 4

Do you sell direct or through partners?

Accepted Answer

Both. Direct to operators. Partner programme for accountants, lawyers, IT consultancies who recommend Veva to their clients.

Question 5

What about migration from another vendor?

Accepted Answer

Most products have a structured import flow — Sage/Xero/QuickBooks for Beam Machine; SOLAR/Lexpert for VerityLaw; ITWeb/Karri for EduHexa. We handle the migration; you bring the export.

Question 6

Is there a trial?

Accepted Answer

Each product has a 30-minute live demo on a populated test tenant. Trials are bespoke — we open a sandbox seeded with your data shape and walk you through it.